Support
Who to contact, depending on what you need.
- Engagement clients
- Use the contact named in your statement of work, or the support address in your portal. Anything that blocks a cutover is handled first.
- Business Central extension
- Write to support@comostasis.com with your Business Central version, the extension version (Extension Management shows it) and what you were doing. We reply within [RESPONSE TIME] on business days.
- Security issues
- Report a suspected vulnerability to security@comostasis.com. Please do not include client data in the report.
- Everything else
- New engagements go through the contact page, and Dynamics GP migration quotes through the estimate page. Privacy requests go to privacy@comostasis.com.
Documentation for the extension is at Reconciliation Readback.